An Important Announcement from Our Company
As most community government officials host press conferences concerning the effects and guidelines surrounding the COVID-19 Virus, our company is very committed to providing our clients, colleagues, and residents as much updated information as we can. Please be patient with our team as we navigate through this tough time. Government and CDC recommendations are frequently changing and we are doing everything we can to stay informed and make necessary adjustments to our policies and best practices.
TMC and COVID-19
On March 13th, 2020, our CFO sent an internal memorandum informing our company's corporate personnel, staff, managers, and teams of a new company policy. With the threats of the spread of COVID-19 "Coronavirus", our company consulted with our human resources office to put a plan in action for how our company planned to respond to the guidelines suggested by the CDC.
The Memorandum reads in part-
· We are sanitizing common areas regularly, such as handles, doorknobs, light switches, etc. Wipes and disinfectant will be made available, as supplies are available, for employees who may need to clean desks, keyboards, and other work surfaces. (Please do not use disinfectant wipes on computer screens as this may affect the integrity of the screen. See your supervisor if your computer screen needs to be cleaned.)
· Employees may be sent home in an effort to prevent further infection of healthy staff; we encourage sick employees to stay at home. If you come to work and you are sick you may be required to go home for your own safety and the safety of other employees. The CDC recommends that you not return to work until you are free of fever or other symptoms for at least 24 hours without medication that may alter symptoms.
· Masks are available and are required for employees who are exhibiting symptoms such as coughing. If masks are not available, as there is a shortage of supply, you will be sent home.
· Please advise your supervisor if you become aware of exposure to the COVID-19 virus. This will be handled on a case-by-case basis.
· Physical contact with members of the public who frequent the workplace should be minimized.
· Unnecessary visitors should not be brought into the workplace.
· Avoid shaking hands and making physical contact with anyone.
· As a temporary measure, if an employee does not have at least three (3) paid sick days available the Company will advance up to three (3) days of paid sick leave to be deducted from the employee's paid sick leave upon further accrual. Depending on the circumstances, employees may be required to provide certification of their illness from their health care provider before returning to work.
· We are preparing for possible emergency notifications to employees and will send notifications to your supervisors via email (or text), if necessary.
· Other emergency measures are being developed in the event of a widespread outbreak in our community.
· We are reviewing the possibility of allowing certain employees to work remotely from home on a temporary basis during this time, if the situation requires it; you may not work from home without management approval.
· Business travel will also be minimized; please check with your supervisor before making arrangements for business travel.
· Employees are encouraged to interact with clients on the phone rather than in-person, if possible.
Basic measures remain the best defense against communicable diseases:
· Wash your hands for 20 seconds or more with soapy water frequently throughout the day.
· Cough and sneeze into a tissue or your elbow or clothing.
· Get adequate sleep and eat well-balanced meals to ensure a healthy immune system.
· Avoid contact with people who are already sick.
· Avoid touching your mouth and eyes.
· Consider the flu shot.
· Do not shake hands with anyone.
· Do not go into a tenant's home without first asking if anyone is sick in the home or has been within the last two weeks. Enter units with caution, and wear a face mask or don't enter if you feel vulnerable.
We are monitoring government resources such as the Centers for Disease Control (CDC) and the California Department of Health on a daily basis for updates and guidance for employers.
This memorandum shortly was extended to include a resident notice of these policies and guidelines from the CDC. We have also been working with the CFO and corporate office to have in place a "Resident Payment Proposal" form to send to residents that may be financially affected by the COVID-19 pandemic.
It is our priority to stay informed as the situation changes and update our clients, employees, and residents of new temporary policies we adopt during this difficult time.
We at TMC Property Management are committed to serving our community with integrity and safety and plan to have more information at the situation evolves.
If you have any questions or concerns for our office regarding these new policies, or about specific concerns we may be able to assist with, please reach our to us by emailing firstname.lastname@example.org
- TMC Property Management